Management
in one place. Streamline processes and align your teams to ensure timely payments,
accurate data for sustainability reporting, and hassle-free audits.
Utility Bill Management
Product Offering
Utility Bill Acquisition
Bill Data Extraction
Data Accuracy Checks
Data Quality & Completeness Reports
Supplier Resolution
SLA Management
Our Solutions
Payments Processing
Payment files
Remittance
Payments Processing
Accruals
Financial Control
With Billportal platform, you have the industry-leading tools needed to keep your utility spend predictable, efficient, and fully aligned with your financial goals.
Data-Driven Utility Procurement
Real-time access to market pricing and trends, highlighting low price opportunities and warnings. This enables proactive decision-making for forward contracts based on historical and current data.
Secure, central storage for contracts with advanced analytics for expiration alerts and contract vs market benchmarks.
Up-to-date, bill-derived usage, spend, and emissions data with full audit trails. This supports fast market engagement and defensible spend baselining.
Automated bill replication and price ranking for tender comparisons, reducing evaluation time and improving negotiation leverage.
Sustainability Reporting and Emissions Management
Scope 1: Direct emissions from owned or controlled sources (e.g., diesel, natural gas).
Scope 2: Indirect emissions from the generation of purchased electricity, steam, heating, and cooling.
Scope 3: Other indirect emissions, including supply chain activities and product lifecycle impacts.
Resource Tracking
Submeter Monitoring
Solar & Batteries
Set Targets
Emission Compliance
Sustainability Insights
Our Services
Customer Support
Data Accuracy & Auditing
Streamlined Onboarding & Project Management
Managed BAU Processes
Customisation & Integration
Professional Dedication
Our one and only priority is the
customer satisfaction
Frequently Asked Question
BillPortal is a SaaS platform combined with managed services that centralises utility bill management for businesses. It automates the acquisition of bills from various sources, extracts and stores the data, and provides a comprehensive solution for payments, sustainability reporting, procurement, and analytics. With BillPortal, businesses can pro-actively manage their utility expenses, streamline processes, and gain insights to optimise efficiency and reduce costs.
Although BillPortal offers comprehensive end-to-end utility bill management services, we can tailor our offerings to meet your specific needs. For example, if you require only the Bill Acquisition service, we can provide that exclusively. Alternatively, if you need Bill Acquisition and Parsing, we can customize our solution accordingly. Our flexible approach ensures that you get the exact services you need without paying for unnecessary features.
Our platform is fully equipped to generate insightful analytics through detailed charts and visualisations. Additionally, we offer a value-added service that allows you to tailor the platform to your specific needs during onboarding. A dedicated account manager, along with an engineer, will collaborate with you to customise the platform’s visualisations as needed, ensuring it aligns seamlessly with your business goals.
- End-to-End Solution
While other providers may offer standalone services such as bill acquisition, parsing, analytics, payments, or sustainability reporting, we deliver a complete end-to-end managed service. Alternatively, we can tailor our services to meet your specific requirements. - Reduced Overhead Costs
By investing in advanced technology and leveraging expert offshore teams, we ensure that our customers realise their return on investment (ROI) while keeping service costs low. - Experienced Management
Our leadership team has over 40 years of combined experience in the industry, working with a diverse range of customers and use cases. We know how to deliver services efficiently using a lean, cost-effective model. - Global Portfolio Management
We manage global portfolios, centralising your data across multiple countries in one platform. Our services are not limited by geographic boundaries. - SaaS Benefits
We build customer-centric products, aligning our roadmaps to your needs. As our platform evolves, customers benefit from new features within their subscribed modules and enjoy a 3-month free trial of new modules as they are launched.
Of course, any data related to the bill that can help validate its accuracy is something we are keen to pull and store on our platform. In response to your question, yes, we can retrieve interval data from multiple portals and securely store it on our platform, ensuring you have all the necessary data in one place for accurate validation and analysis.
Once the contract is signed, we ensure a seamless customer onboarding experience from the moment you sign up. To acquire bills from non-portal suppliers, we may request a Letter of Authorisation (LOA). For suppliers with portals, we simply need your credentials. Throughout the onboarding process, your dedicated account manager will be in constant communication, collecting the necessary data and keeping you informed on the onboarding progress every step of the way.
We understand the importance of handling and securing your data, which is why we store it on local servers within your country. If you’re in America, your data will be stored in the United States; if you’re in Australia, it will be stored in Australia; and if you’re in the UK, your data will be securely stored in the UK. This ensures compliance with local data regulations and provides peace of mind regarding the security of your information.
Security and compliance are our top priorities. We are actively working towards implementing SOC 2 standards, with completion targeted for the first quarter of 2025. This commitment ensures that we meet the highest industry standards for safeguarding your data and maintaining compliance.
We invite you to contact us at info@billportal.io to explore strategic partnership opportunities. If needed, we offer customisation and white-labelling of the platform, allowing you to tailor it to your specific requirements and brand it as your own. We look forward to discussing how we can collaborate.
Yes, we provide comprehensive integration services. We can help you integrate our platform with:
- Accounts Payable Systems such as Yardi, SAP, Xero, JD Edwards, or any ERP system as required.
- Sustainability Platforms like Envizi, Watershed, and others to streamline your sustainability reporting.
- Energy Management Systems (EMS) or DER (Solar, Batteries, EV) to pull data and visualise it all on the same platform, giving you a unified view of your utilities and energy assets.
Our integration services ensure seamless connectivity, making it easier to manage all your data in one place.
Great question! To ensure the best customer experience, we have established standard operating procedures (SOPs) around our product, aligned with service level agreements (SLAs). Here are some examples of our SOPs and SLAs:
- Bill Collection – We collect bills within 24 hours from the time they appear on a portal or are received on our platform.
- Missing Bills – Our platform follows up with suppliers up to three times, with notes added for audit purposes. If there is no response, customers will be notified.
- Parsing – Once a bill reaches our platform, we ensure it is parsed, and the data is stored within 24 hours.
- Unparsed Bills (when data extraction fails) – Any unparsed bills are resolved and parsed within one business day.
We also have SOPs and SLAs for other services such as payment files, payment processing, procurement, contract management, and handling site or account changes.
If you’re looking for more aggressive SLAs, we can customise them based on your specific requirements.